Introduction:

We are seeking a reliable and efficient Housekeeper to join our team and ensure that our facilities are clean and well-maintained. The Housekeeper will be responsible for cleaning guest rooms, common areas, and other areas of the facility, as well as performing tasks such as laundry and inventory management. The successful candidate will have strong attention to detail and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Clean guest rooms and common areas, including dusting, vacuuming, and changing linens

• Perform tasks such as laundry and inventory management

• Maintain a clean and organized work area

• Report any maintenance issues or damages to the appropriate team members

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a housekeeper or in a similar role

• Strong attention to detail

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a friendly and professional Guest Service Representative to join our team at our hotel. The Guest Service Representative will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage reservations and check guests in and out using a computerized system

• Handle guest requests, such as booking tours or making restaurant reservations

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Assist with organizing and setting up events and meetings

• Handle guest complaints and concerns with grace and professionalism

• Perform light cleaning duties, such as wiping down counters and restocking supplies

• Other duties as assigned

Qualifications:

• Previous experience as a guest service representative or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Flexibility to work evenings, weekends, and holidays as needed

Perks:

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a reliable and efficient Housekeeper to join our team and ensure that our facilities are clean and well-maintained. The Housekeeper will be responsible for cleaning guest rooms, common areas, and other areas of the facility, as well as performing tasks such as laundry and inventory management. The successful candidate will have strong attention to detail and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Clean guest rooms and common areas, including dusting, vacuuming, and changing linens

• Perform tasks such as laundry and inventory management

• Maintain a clean and organized work area

• Report any maintenance issues or damages to the appropriate team members

• Follow all safety and sanitation policies and procedures

• Other duties as assigned by executive housekeeper

Qualifications:

• Minimum of 1 year of experience as a housekeeper or in a similar role preferred

• Strong attention to detail

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

Perks:

• Competitive salary

• Paid time off

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a friendly and reliable Breakfast Attendant to join our team and provide excellent service to guests during breakfast hours. The Breakfast Attendant will be responsible for setting up and maintaining the breakfast area, preparing and serving food and drinks, and ensuring that guests have a positive experience. The successful candidate will have strong customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Set up and maintain the breakfast area

• Prepare and serve breakfast items, such as eggs, bacon, and pastries, as well as coffee, tea, and other drinks

• Ensure that the breakfast area is clean and well-stocked at all times

• Assist guests with any questions or needs they may have

• Handle customer complaints and concerns with grace and professionalism

• Other duties as assigned by management

Qualifications:

• Previous experience in a food service or customer service role is preferred

• Strong customer service skills

• Ability to multitask and handle a high-volume workload

• Ability to lift and carry heavy objects (up to 50 pounds)

• Ability to stand for long periods of time

• Fluency in English is required; additional language skills are a plus

Perks:

• Competitive salary

• IHG Employee discount

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage reservations and check guests in and out using a computerized system

• Handle guest requests, such as booking tours or making restaurant reservations

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Assist with organizing and setting up events and meetings

• Handle guest complaints and concerns with grace and professionalism

• Perform light cleaning duties, such as wiping down counters and restocking supplies

• Other duties as assigned

Qualifications:

• Previous experience as a front desk agent or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Flexibility to work evenings, weekends, and holidays as needed

Perks:

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a skilled and experienced General Manager to join our team and oversee the operations of our hotel. The General Manager will be responsible for managing the hotel budget and financial performance, improving guest service scores, overseeing the implementation and execution of all brand requirements, developing and implementing strategies for growth and success, and leading and motivating a team of employees. The successful candidate will have strong leadership and problem-solving skills and be able to adapt to changing business needs.

Responsibilities:

• Manage the budget and financial performance of the hotel, including setting goals and reporting monthly results

• Develop and implement strategies for growth and success, including identifying new opportunities and improving existing processes

• Lead and motivate a team of employees, including setting performance expectations, providing training and development, and managing employee relations

• Oversee the operations of the business, including ensuring that policies and procedures are followed and that all necessary resources are available

• Monitor market trends and adapt to changing business needs to grow market share

• Other duties as assigned by VP of Operations

Qualifications:

• Minimum of 3 years of experience as a General Manager or Assistant General Manager at an IHG brand hotel

• Strong leadership and problem-solving skills

• Ability to adapt to changing business needs

• Excellent communication and customer service skills

• Strong financial management skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• Professional development opportunities

• Positive and supportive work environment

Houseman/Porter is responsible for maintaining cleanliness, sanitation, and overall appearance of hotel public areas, back-of-house spaces, and facilities. The janitor ensures guests and employees enjoy a clean, safe, and welcoming environment by performing routine cleaning and maintenance tasks.

Key Responsibilities

• Clean and sanitize hotel lobbies, hallways, restrooms, elevators, and other public areas.
• Sweep, mop, vacuum, and polish floors and surfaces.
• Empty trash receptacles and dispose of waste properly.
• Replenish restroom supplies such as soap, paper towels, and toilet tissue.
• Dust furniture, fixtures, windows, and other surfaces.
• Clean glass doors, mirrors, and windows.
• Report maintenance issues, safety hazards, and repair needs to management.
• Follow health, safety, and sanitation standards.
• Assist with deep-cleaning projects as needed.
• Maintain cleaning equipment and ensure proper storage of supplies.
• Support housekeeping and maintenance departments when required.

Introduction:

We are seeking a reliable and efficient Housekeeper to join our team and ensure that our facilities are clean and well-maintained. The Housekeeper will be primarily responsible for cleaning guest rooms and at times may be called upon to assist in common areas of the hotel. The successful candidate will have strong attention to detail and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Clean guest rooms including dusting, vacuuming, and changing linens

• Maintain a clean and organized work area

• Report any maintenance issues or damages to the appropriate team members

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a housekeeper or in a similar role

• Strong attention to detail

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Competitive salary

• Paid time off with employee room rate discounts at all IHG hotels and company managed hotels nationwide

• Professional development opportunities

• Positive and supportive work environment

Responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

·         Performs all front office duties including check-in, check-out, reservations, etc.

·         Available to work varying shifts, including weekends and holidays as required

·         Answers guest inquiries pertaining to hotel policies and services

·         Ensures that all required reports are completed and submitted in a timely manner.

·         Ensures guest satisfaction by thanking them for their stay and resolving guest complaints

·         Are aware of what to do in the local market

·         Maintains regular contact with the Housekeeping Department to ensure proper room status.

·         Must maintain a neat, clean, well-groomed appearance.

·         Ensures that all guests are served.

·         Notifies supervisor of all guest comments.

·         Performs other duties as assigned by management.

BENEFITS

Enjoy team member travel benefits at all IHG and management company hotels nationwide

Participate in company PTO plan

Annual performance and wage reviews

Work in a friendly, comfortable, customer service driven environment

EXPERIENCE

Minimum of 2 years’ customer service experience. Previous front desk experience at an IHG branded hotel, with OPERA PMS experience is strongly preferred but not required.